This call is to authorize a payment

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Here is the wording of the three most common Amazon scam calls observed by Hiya: “Hello. This is Amazon.  We would like to inform you that there is an order placed for an Apple iPhone 11 Pro using your Amazon account. If you do not authorize this order press 1, or press 2 to authorize this order. “This is a confirmation call from Amazon regarding your purchase of iPhone 13 Pro Max and Apple Airpods, totaling $1499. But we have found some suspicious activities in your account while processing the payment. So in order to cancel your order, kindly press 1 to speak with the Amazon fraud department.” “Hello. Amazon Express notice.
  
A courier delivered mobile number list twice and no one has signed for it. For details, please press 1.” Each call has a common element: the robocall asks the recipient to press a number, which will connect with a phony Amazon representative. Instead of wasting time making live calls, the scammers start with a robocall, and if the recipient falls for the scam and presses a number, a live operator will attempt to get the victim to reveal their Amazon account information or credit card number. Reports from Hiya users In addition to the honeypot, Hiya also receives user reports from consumers using Hiya Protect via their carrier, device manufacturer, or the Hiya mobile app.



Here’s a sampling of what users are reporting: “Multiple calls from multiple numbers to convince me to let them help with a fraudulent purchase on Amazon.” “Claims to be from Amazon. Usually, a message that wants you to call them back about an order, then they try to pump you for information.” “Claiming to be Amazon to renew a monthly fee of $99 per month. If you speak to a consultant to cancel, they request your bank details to stop the payment. How to protect against scam calls Carriers can add Hiya Protect, a complete call protection solution that enables carriers to protect their subscribers by blocking and labeling spam calls, and helping them identify wanted calls.